BSNL Upgradation Exam

A) Enterprise Resource Planning

B) Enterprise Resource Performance

C) Enterprise Resource Production

D) Enterprise Resource Processing

A) To integrate data and processes from all areas of an organization

B) To increase the number of software applications used by an organization

C) To improve communication between departments in an organization

D) To create independent systems for each department in an organization

A) Only Human Resources and Financials

B) Only Supply Chain Management and Customer Relations Management

C) Only Manufacturing functions and Warehouse Management functions

D) A wide range of functions including Human Resources, Supply Chain Management, Customer Relations Management, Financials, Manufacturing functions and Warehouse Management functions

A) Improvement in information flow and productivity

B) Increase in software applications used by the organization

C) Isolation of different systems used in the organization

D) None of the above

A) M/s E&Y

B) M/s SAP

C) M/s HCL InfoTech Limited

D) All of the above

A) Business Process Re-engineering consultant

B) System Integrator

C) ERP Solution Provider

D) None of the above

A) Business Production Re-engineering

B) Business Process Redundancy

C) Business Process Re-engineering

D) Business Performance Review

A) To integrate the data and processes of an organization into one single system

B) To provide world class state of art technology telecom services to customers on demand at competitive prices

C) To create a unified platform for one integrated organization view

D) To enable paperless office and automated workflow in government organizations

A) Improved efficiency and productivity

B) Reduced paper usage and cost savings

C) Improved tracking and monitoring of documents

D) All of the above

A) It varies for each employee

B) It is the same for all employees

C) It is not required to access e-office

D) None of the above

A) Decentralized architecture

B) Distributed architecture

C) Client-server architecture

D) Centralized architecture

A) To make every system compatible with each other

B) To create a single database for each department

C) To improve the performance of the organization through standardization

D) To increase the number of software applications used by the organization

a. HCL Info systems Limited

b. HCL Technologies Limited

c. M/s E&Y

d. M/s SAP

a. HCL Info systems Limited

b. HCL Technologies Limited

c. M/s E&Y

d. M/s SAP

a. FICO

b. HCM

c. MM

d. PM

a. All transactions relating to vendors

b. All transactions relating to the customer

c. All account data including all postings happening to subsidiary ledgers

d. Recording transactions relating to assets

a. FICO

b. HCM

c. MM

d. PM

a. Material / Service Procurement

b. Planned & Unplanned Maintenance of various technical objects

c. Execution & Monitoring of Capital Project works

d. Real Estate and Telecom Infrastructure management

a. FICO

b. HCM

c. MM

d. PM

a. Real Estate and Telecom Infrastructure management

b. Material / Service Procurement

c. Planned & Unplanned Maintenance of various technical objects

d. Execution & Monitoring of Capital Project works

a. FICO

b. HCM

c. MM

d. REM

a. Material / Service Procurement

b. Planned & Unplanned Maintenance of various technical objects

c. Execution & Monitoring of Capital Project works

d. First point of sale

a. Manufacturing Accounts

b. Roles and Authorization

c. Support for readiness of Networking

d. All of the above

a. FICO

b. HCM

c. MM

d. REM

a. M/s SAP

b. HCL Info systems Limited

c. M/s E&Y

d. MANTIS

a. FICO

b. HCM

c. MM

d. PP and QC

a. Sales and distribution

b. Support for networking and PC readiness for ERP access

c. Material and inventory management

d. Human capital management

a. Plant maintenance

b. Sales and distribution

c. Real estate management

d. Project systems

a. Production planning and quality control

b. Material and inventory management

c. Real estate management

d. Project systems

a. Plant maintenance

b. Sales and distribution

c. Real estate management

d. Human capital management

a. E&Y

b. SAP

c. HCL InfoTech Limited

d. HCL Technologies Limited

A) Decentralized

B) Hybrid

C) Centralized

D) Distributed

A) Kolkata

B) Hyderabad

C) Delhi

D) Ghaziabad

A) Facilitator

B) Sponsor

C) Project Manager

D) User

A) IT Cell

B) CMD & Corporate Office Directors

C) Module Teams

D) VP M/s SAP

A) To drive the engagement and giving overall direction to the Project team.

B) To create the SRS document.

C) To operate and maintain the ERP system.

D) To train the BSNL officials.

A) Intranet

B) Internet

C) Extranet

D) LAN

A) Hyderabad

B) Kolkata

C) Delhi

D) Ghaziabad

A) IT Cell

B) Module Teams

C) Project Sponsors

D) Facilitator

A) Configuring the ERP system

B) Validation and AT of ERP system

C) Coordinating with CGM ITPC

D) Identifying critical business for BPR

A) To create the SRS document.

B) To operate and maintain the ERP system.

C) To facilitate the ERP implementation.

D) To prepare the transactional data at the time of Pre Go Live.

A) Project Sponsors

B) IT Cell

C) Module Teams

D) Circles

A) Reviewing progress and timelines.

B) Ensuring appropriate and adequate resources are assigned.

C) Training of the BSNL officials.

D) Day-to-day operation and maintenance of the ERP system.

a) A software solution for converting your office into a paper-based system

b) A software solution for managing documents and job profiles on a computer network

c) A physical office space

d) None of these

a) To eliminate the need for a computer network

b) To increase the amount of paperwork in an office

c) To provide users with most of the benefits of a computer network, but with a natural approach that helps users gradually have a modern, efficient working style that easily accesses more information technology applications

d) None of these

a) A workflow-based system that includes the features of existing manual handling of files in addition to a more efficient electronic system

b) A physical file that is stored in a cabinet

c) A system that involves only the diarization of inward receipts

d) None of these

a) To make decision making easier by making all the required information available at a single point

b) To make movement of receipts and files more difficult

c) To make decision making harder by storing all the required information in different places

d) None of these

a) To support governance by using more effective and transparent inter and intra-government processes

b) To increase the amount of paperwork in government offices

c) To support inefficient and opaque inter and intra-government processes

d) None of these

a) To enable a paperless office by scanning, registering, and routing the inward correspondences along with the creation of file

b) To enable a paper-full office by storing all the documents in physical files

c) To enable a paperless office by deleting all the documents

d) None of these

a) Users can access e Office at any location without an internet connection

b) Users can access e Office at any location with an internet connection

c) Users cannot access e Office remotely

d) None of these

a) They cannot assign work to employees and receive feedback from those jobs

b) They can assign work to employees and receive feedback from those jobs

c) They can assign work to employees, but they cannot receive feedback from those jobs

d) None of these

a) To decrease the use of IT tools

b) To create a modern and effective working environment in the network environment

c) To increase the use of paper in the office

d) None of these

A) Increased paperwork

B) Restricted access to information

C) Clear and transparent task management

D) Inability to operate remotely

A) Difficulty in managing and searching for documents

B) Inability to report work timely

C) Easy management, lookup, search for job-related documents

D) Inability to schedule personal tasks

A) To restrict access to information

B) To promote transparency and fairness

C) To increase paperwork

D) To decrease efficiency

A) Difficulty in managing and looking up information

B) Lack of support for printing text reports

C) Inability to distribute documents easily

D) Easy document distribution and management

A) Inability to integrate with other systems

B) Limited scalability

C) Business Process Automation

D) Unsecure platform

A) Inability to customize processes

B) Difficulty in capturing information

C) Inability to integrate with Microsoft Office and Windows Explore

D) Safe and secure platform

A) Via a physical office

B) Via a specific email server

C) Via a specific URL

D) Via social media platforms

A) Personal email account and password

B) BSNL email account username and password

C) Social media account and password

D) Any email account and password

A) Difficulty in reporting work timely

B) Inability to search for job-related documents

C) Quick cover task assigned by management

D) Inability to schedule personal tasks

A) To increase paperwork

B) To promote inefficiency

C) To eliminate huge amounts of paperwork

D) To restrict access to information

A) Lack of complete information

B) Inability to make the right decision

C) Ability to capture complete information

D) Difficulty in managing assigned tasks

A) Inability to integrate with other systems

B) Limited scalability in application and scale

C) Inability to customize business processes

D) Tight integration with Microsoft Office and Windows Explore

A) Difficulty in managing and looking up information

B) Inability to distribute documents easily

C) Lack of support for printing text reports

D) Easy document distribution

a) To decrease cash flow

b) To provide real-time monitoring

c) To increase physical data storage

d) To generate inaccurate and irrelevant reports

a) File Management System

b) Employee Master Details

c) Super Administrator

d) EMD Manager

a) Super Administrator

b) EMD Manager

c) End-user

d) Department Head

a) Creation of master list of designations, posts, etc.

b) Creation of organizations/departments and nominated user(s) as EMD Manager(s)

c) Creation of the list of file codes

d) Creating the organization units, employees, assigning employees post, and etc.

a) Super Administrator

b) EMD Manager

c) End-user

d) Department Head

a) To view the MIS reports of the employee master details

b) To view the MIS reports of file

c) To view the MIS reports of receipts

d) To view the MIS reports of dispatch

a) DOC

b) TXT

c) PDF

d) PPT

a) File Management System

b) Employee Master Details

c) Super Administrator

d) EMD Manager

a) Super Administrator

b) EMD Manager

c) Department Head

d) End-user

a) By generating reports in different formats

b) By allowing users to select their preferred parameters

c) By using role-based scope privilege

d) By integrating with the eOffice product suite

a) To create the master list of designations, posts, etc.

b) To create the list of file codes

c) To create organizations/departments and nominated user(s) as EMD Manager(s)

d) To create the organization units, employees, assigning employees post, and etc.

a) By storing redundant data in multiple physical locations

b) By using multiple, different systems within the company

c) By integrating data and processes across multiple departments and locations

d) By eliminating the requirement for each location to upload or extract data to and from the central data storage site

A) A module of eOffice application suite that allows users to generate customized reports in different formats.

B) A tool for employees to manage their personal files within the organization.

C) A system for managing employee data in the eOffice product suite.

D) A program for administrators to create master lists of designations and posts.

A) File, Receipt, Dispatch, VIP, My Reports and Miscellaneous

B) Employee Master Details (EMD), File Closed, File Conversion and File Forwarded

C) File Parked, File Migration, File Monitoring and File Pendency

D) File Received, File Register, User Wise Files Received and Forwarded

A) To view MIS reports of files in the eFile application.

B) To manage employee data in the eOffice product suite.

C) To create master lists of designations and posts.

D) To assign roles in eOffice.

A) Super Administrator

B) EMD Manager

C) Employees

D) Users

A) Super Administrator

B) EMD Manager

C) Employees

D) Users

A) To create organization units and employees.

B) To assign roles in eOffice.

C) To create the master list of designations and posts.

D) To communicate the list of file codes to the EMD Manager.

A) To create the master list of designations and posts.

B) To create organization units and employees.

C) To assign roles in eOffice.

D) To communicate the list of file codes to the Super Administrator.

A) To create eFiles in the 'File Management System'.

B) To create organization units and employees.

C) To assign roles in eOffice.

D) To create the master list of designations and posts.

A) It allows for increased cash flow and eliminates the need for multiple, different systems.

B) It helps employees manage their personal files within the organization.

C) It makes it easier to create and manage employee data.

D) It enables the company to store redundant data in multiple physical locations.

A) By integrating data and processes across multiple departments and locations.

B) By making it easier to manage personal files.

C) By providing various reporting tools to generate time-sensitive and up-to-date information.

D) By enabling the company to store redundant data in multiple physical locations.