FINANCIAL STUDY, EB REPORT AND ANALYSIS, EB MARKETFORECASTING

E4-E5 E and W S
FINANCIAL STUDY, EB REPORT AND ANALYSIS, EB MARKETFORECASTING
Q. 1 , What has led to the formation of Business Development Cells in Telecom Circles?

a) Growth in the manufacturing sector in India

b) Growth in the IT sector in India

c) Growth in the agricultural sector in India

d) None of the above

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Q. 2 , What is the purpose of Business Development Cells in Telecom Circles?

a) To provide customized network solutions and services to clients

b) To provide free network services to clients

c) To provide only telecom services to clients

d) None of the above

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Q. 3 , Who can be the head of the Business Development Cell in a circle?

a) DGM (BD)

b) GM (Finance)

c) GM (Human Resources)

d) None of the above

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Q. 4 , What is the role of the Business Development Cell in managing the cost of the project?

a) To increase the cost of the project

b) To ensure that cost and overruns do not occur

c) To reduce the cost of the project

d) None of the above

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Q. 5 , What is the role of the Business Development Cell in managing inter-circle coordination?

a) To ignore inter-circle coordination

b) To manage inter-circle coordination

c) To outsource inter-circle coordination

d) None of the above

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Q. 6 , What are the types of new business that the Business Development Cell can undertake?

a) Consultancy services and turnkey projects

b) Consultancy services only

c) Turnkey projects only

d) None of the above

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Q. 7 , How is the consultancy fee charged for Project Consultancy?

a) A fixed fee per project

b) A percentage of project cost

c) Hourly consultancy charges

d) None of the above

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Q. 8 , What is the typical profit margin charged in Turnkey Projects?

a) 5%

b) 10%

c) 15%

d) 20%

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Q. 9 , How is the Network Design Studies charged?

a) A fixed fee per project

b) A percentage of project cost

c) Hourly/daily/monthly consultancy charges

d) None of the above

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Q. 10 , What are the two types of Operation & Maintenance Projects?

a) Pure maintenance and operations and maintenance

b) Pure maintenance and installation

c) Operations and maintenance and installation

d) None of the above

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Q. 11 , What needs to be guaranteed in Operation & Maintenance Projects?

a) Quality of service

b) Quantity of service

c) Timeliness of service

d) None of the above

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Q. 12 , What needs to be maintained in Operation & Maintenance Projects to ensure the committed uptime?

a) Consumables and spares

b) Testing instruments

c) Installation jigs

d) All of the above

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Q. 13 , What is required during the contract period in Operation & Maintenance Projects?

a) Preventive maintenance

b) Upgradation of the maintained systems

c) Routine maintenance

d) None of the above

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Q. 14 , Which of the following statements is true about technical and commercial proposals submitted to clients?

a) They should not be within the overall framework of BSNL’s policy guidelines.

b) BSNL’s interests should not be safeguarded in the proposals.

c) Third party rights should be infringed at all times.

d) They should be within the overall framework of BSNL’s policy guidelines.

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Q. 15 , What is the key responsibility of circles in the check and cross-check system for proposals?

a) Ensure proposals are under-quoted.

b) Ensure confidentiality of commercial proposals.

c) Ensure that proposals are not submitted to customers without finance concurrence and approval.

d) All of the above.

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Q. 16 , What is the basic cost estimate of a project based on?

a) Only the capital cost of equipment.

b) Only the cost of execution of the work.

c) All cost factors, including risk, inflation, cost of inventory, taxes, etc.

d) None of the above.

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Q. 17 , What is the last step after arriving at the basic cost estimate of a project?

a) Deduct a certain percentage of the project cost as profit margin.

b) Add a certain percentage of the project cost as profit margin.

c) Calculate the project cost again.

d) None of the above.

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Q. 18 , What is the responsibility of the circle that bids for a project involving network resources of BSNL required for the project?

a) Organize and request the network resources.

b) Provide network resources to other circles that bid for the project.

c) Do not use BSNL’s network resources for the project.

d) None of the above.

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Q. 19 , Who is responsible for the management and execution of projects?

a) Chief General Managers of the Telecom Circles.

b) Project Team Leader.

c) Business Development Cell.

d) Customers.

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Q. 20 , What is the role of the Project Team Leader in coordinating with sub-contractors?

a) Certify sub-contractors’ bills.

b) Project man power, material, equipment and other resources required for the projects.

c) Coordinate with sub-contractors, customers, counter parts in other circles, and other agencies involved in the project.

d) None of the above.

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Q. 21 , Who has full financial and administrative powers for undertaking new business, purchase of equipment and forwarding of work to sub-contractors?

a) Project Team Leader.

b) Chief General Managers of the Telecom Circles and Districts.

c) Business Development Cell.

d) Customers.

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Q. 22 , What is the approach of Enterprises Sales?

a) To generate high volume business by developing clients.

b) Short-term approach.

c) Win-lose approach.

d) All of the above.

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Q. 23 , What is the key expectation of enterprise customers?

a) Simplicity of deal.

b) Faster roll out.

c) Telecom expense management.

d) All of the above.

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Q. 24 , What are the customer segments defined in EB services?

A) Gold, Platinum and Bronze

B) Platinum, Gold and Silver

C) Gold, Silver and Copper

D) Platinum, Silver and Diamond

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Q. 25 , Which type of customers are designated as Platinum accounts in EB services?

A) Small businesses with a turnover of less than Rs. 10 cr p.a.

B) Large corporate entities with a turnover greater than Rs. 500 cr p.a.

C) Corporate entities with a turnover between Rs. 50-500 cr p.a.

D) All corporate customers not part of Platinum or Gold accounts.

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Q. 26 , Which type of customers are designated as Silver accounts in EB services?

A) Small businesses with a turnover of less than Rs. 10 cr p.a.

B) Large corporate entities with a turnover greater than Rs. 500 cr p.a.

C) Corporate entities with a turnover between Rs. 50-500 cr p.a.

D) All corporate customers not part of Platinum or Gold accounts.

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Q. 27 , What is ISDN PRI in EB services?

A) A digital landline service

B) A mobile service

C) An internet service

D) A value-added service

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Q. 28 , How many trunk junctions can ISDN PRI provide for incoming/outgoing calls simultaneously?

A) 10

B) 20

C) 30

D) 40

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Q. 29 , How many Direct Inward/Outward Dialing (DID) numbers can ISDN PRI provide?

A) Up to 100

B) Up to 200

C) Up to 300

D) Up to 400

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Q. 30 , Which type of organizations can benefit from Pt-to-pt Leased Lines in EB services?

A) Only commercial organizations

B) Only non-commercial organizations

C) Both commercial and non-commercial organizations

D) Educational institutions only

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Q. 31 , What is the bandwidth range provided by FTTH services in EB services?

A) 64 Kbps to 10 Mbps

B) 256 Kbps to 100 Mbps

C) 512 Kbps to 50 Mbps

D) 1 Mbps to 10 Gbps

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Q. 32 , Which type of organizations can benefit from VPNoBB services in EB services?

A) Only commercial organizations

B) Only non-commercial organizations

C) Both commercial and non-commercial organizations

D) Educational institutions only

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Q. 33 , What does MPLS VPN stand for in EB services?

A) Multi Protocol Label Switching – Virtual Private Network

B) Multi Protocol Local Switching – Virtual Private Network

C) Multi Protocol Link Switching – Virtual Public Network

D) Multi Protocol Label Switching – Virtual Public Network

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Q. 34 , What are the advantages of MPLS VPN in EB services?

A) Scalability and reliability

B) Simplicity and scalability

C) Flexibility and simplicity

D) Security and simplicity

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Q. 35 , Which customer segment does a corporate entity with a turnover of Rs. 1000 cr p.a. belong to in EB?

a. Platinum customers

b. Gold customers

c. Silver customers

d. None of these

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Q. 36 , What is the full form of FTTH in the context of EB services?

a. Fiber to the Home

b. Fixed Telephony and High-speed Internet

c. Fiber to the Hospital

d. None of these

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Q. 37 , Which of the following services is not a part of EB's product portfolio?

a. ISDN PRI

b. Pt-to-pt Leased Lines

c. Cloud Computing

d. MPLS VPN

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Q. 38 , What is the maximum number of DID numbers that can be provided through ISDN PRI?

a. 10

b. 30

c. 100

d. 300

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Q. 39 , Which of the following is not an advantage of MPLS VPN offered by EB?

a. Cost-effective

b. Secure network

c. Easy to use

d. Limited scalability

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Q. 40 , What is VSAT?

A) A communication system using a designated satellite for up-linking and down-linking signals.

B) A high-speed broadband internet service.

C) A type of leased line with a minimum speed of 4Kbps.

D) A network of hubs and servers located across the country.

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Q. 41 , What is the topology used in VSAT communication?

A) Mesh

B) Ring

C) Bus

D) Star

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Q. 42 , What is the backbone used in VPNoBB and VPNoFTTH?

A) ADSL

B) DSL

C) MPLS

D) Ethernet

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Q. 43 , What is the maximum speed offered by VPNoBB?

A) 4Mbps

B) 24Mbps

C) 100Mbps

D) 1Gbps

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Q. 44 , What is the maximum speed offered by VPNoFTTH?

A) 4Mbps

B) 24Mbps

C) 100Mbps

D) 1Gbps

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Q. 45 , What is IDC?

A) Internet Data Center

B) Integrated Data Center

C) International Data Center

D) Intelligent Data Center

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Q. 46 , How many locations does BSNL IDC have in India?

A) 5

B) 7

C) 10

D) 15

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Q. 47 , What is SaaS?

A) Software as Service

B) Storage as Service

C) Security as Service

D) Support as Service

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Q. 48 , What is the advantage of BSNL services being on optical fiber cable?

A) Dedicated and uninterrupted service

B) Cost-effective service

C) Easy to maintain service

D) High-speed service

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Q. 49 , What are the key selling skills for the BSNL Enterprise team?

A) Need assessment, technical, and presentation skills

B) Organizing skills, project management, and business intelligence

C) Interpersonal skills, negotiation skills, and proposal writing

D) All of the above

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Q. 50 , What is the role of a system integrator in BSNL?

A) To provide internet leased line services

B) To supply networking hardware to customers in turnkey projects

C) To manage the BSNL data centers

D) To provide customer support for BSNL services

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Q. 51 , What are the types of customers BSNL caters to?

A) Corporate and Govt customers, colleges, big residential complexes, and customers segmented by turnover

B) Small businesses and startups

C) Individuals and households

D) International customers only

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Q. 52 , What is the category of customers with a turnover of 500Cr and more?

A) Platinum

B) Gold

C) Silver

D) Bronze

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Q. 53 , What is the category of customers with a turnover of 50 to 100 Cr?

A) Platinum

B) Gold

C) Silver

D) Bronze

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Q. 54 , What is the category of customers with a turnover of 100 to 500 Cr?

A) Platinum

B) Gold

C) Silver

D) Bronze

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Q. 55 , What is the main advantage of BSNL VPNoBB?

A) It provides virtual private networking through BB Network.

B) It is a low-cost solution for businesses.

C) It offers high-speed internet services.

D) It is easy to install and maintain.

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Q. 56 , Which of the following is NOT a service provided by BSNL VSAT?

a) Leased lines

b) High speed broadband internet

c) IP Multicasting

d) Fiber optic cable laying

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Q. 57 , Which backbone technology is used by BSNL VPNoBB & VPNoFTTH?

a) Ethernet

b) Wi-Fi

c) MPLS

d) TCP/IP

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Q. 58 , How many locations across India have BSNL's state-of-the-art data center?

a) 5

b) 7

c) 10

d) 12

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Q. 59 , What is SaaS in the context of BSNL?

a) A type of satellite technology

b) A type of network topology

c) A type of internet protocol

d) Software as a Service

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Q. 60 , Which of the following is NOT a type of agency that works with BSNL?

a) System Integrator

b) Channel Partner

c) Cloud Service Provider

d) Travel Agent

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Q. 61 , Which of the following is not a strength of BSNL for SWOT analysis?

a. Reach through Exchanges

b. Transparency

c. Competitive Tariff

d. Availability

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Q. 62 , What is one of the weaknesses of BSNL for SWOT analysis?

a. Huge Optical Network

b. Quick after sales services

c. Non availability of Flexibility

d. Thrust in Quality Services

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Q. 63 , Which of the following is not an opportunity for BSNL for SWOT analysis?

a. Huge Bandwidth requirement

b. ICT expansion

c. Tariff

d. Education

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Q. 64 , What is one of the threats for BSNL for SWOT analysis?

a. Quick decision on tariff

b. Early feasibility report

c. Tenders by Govt organizations

d. Top priority for installation of all type of Leased Lines

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Q. 65 , What is one of the customer expectations for BSNL for SWOT analysis?

a. Quick decision on tariff

b. On table order finalization

c. Spread importance of Leased Line (revenue wise) among the filed staff

d. Positive approach

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Q. 66 , What is one of the essentials for EB working for SWOT analysis?

a. Quick decision on tariff

b. Self belief

c. Fault booking mechanism

d. Reports Sale – Sales Funnel

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Q. 67 , What is the application for EB Portal Working for SWOT analysis?

a. www.intranet.bsnl.com

b. Customer Management- Add Company

c. Reports Sale– Sales Funnel

d. Lead Management-Create Opportunity

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Q. 68 , Which of the following is not an expectation from Transmission for SWOT analysis?

a. Escalation Matrix

b. Top priority for Installation of High BW and High revenue Leased Lines

c. Spread importance of Leased Line (revenue wise) among the filed staff

d. Dedicated team for installation and maintenance of all type of Leased Lines & MPLS VPN

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Q. 69 , What is the conclusion for SWOT analysis for BSNL in this chapter?

a. Explore the New business

b. Techno-Commercial proposals

c. Power delegations

d. All of the above

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Q. 70 , What is one of the strengths of BSNL for SWOT analysis?

a. Experience

b. Delay in delivery

c. E-governance

d. Quick after sales services

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Q. 71 , What is one of the opportunities for BSNL for SWOT analysis?

a. Competitive Tariff

b. Requirement of data connectivity

c. Service Delivery

d. Customer Care Management

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Q. 72 , What is one of the weaknesses of BSNL for SWOT analysis?

a. Copper Network

b. Quick decision on tariff

c. Service Level Agreement

d. Dedicated team for installation and maintenance of all type of Leased Lines & MPLS VPN

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Q. 73 , What is a strength of BSNL according to the SWOT analysis for EB?

a) Competitive Tariff

b) Customer Care Management

c) Huge Optical Network

d) Non availability of Flexibility

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Q. 74 , Which of the following is a weakness of BSNL according to the SWOT analysis for EB?

a) Transparency

b) Service Delivery

c) ICT expansion

d) E-governance

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Q. 75 , What is an opportunity for BSNL according to the SWOT analysis for EB?

a) Competitive Tariff

b) Requirement of data connectivity

c) Delay in delivery

d) Tender by Govt organizations

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Q. 76 , What is a threat for BSNL according to the SWOT analysis for EB?

a) No. of Telecom Service providers

b) Quick decision on tariff

c) Spread importance of Leased Line (revenue wise) among the filed staff

d) Top & First priority for rectification of fault of Leased Lines

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Q. 77 , What is a customer expectation according to the SWOT analysis for EB?

a) Quick decision on tariff

b) Top priority for installation of all types of Leased Lines

c) Transparency

d) Huge Optical Network

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Q. 78 , What is a requirement for EB working according to the SWOT analysis for EB?

a) Positive approach

b) Non availability of Flexibility

c) Competitive Tariff

d) Delay in delivery

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Q. 79 , What is the EB portal working according to the SWOT analysis for EB?

a) Customer Management- Add Company

b) Huge Optical Network

c) Experience

d) Availability

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Q. 80 , What is an essential for EB working according to the SWOT analysis for EB?

a) Competitive Tariff

b) Quick decision on tariff

c) Positive approach

d) Non availability of Flexibility

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Q. 81 , What is the conclusion of the SWOT analysis for EB?

a) The necessary steps to explore the New business, Techno-Commercial proposals, Power delegations, SWOT analysis

b) Competitive Tariff

c) Quick decision on tariff

d) Non availability of Flexibility

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Q. 82 , What is a weakness of BSNL according to the SWOT analysis for EB?

a) After Sales Service

b) Thrust in Quality Services

c) Huge Bandwidth requirement

d) E-governance

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Q. 83 , What is an opportunity for BSNL according to the SWOT analysis for EB?

a) Competitive Tariff

b) Core Banking

c) Quick decision on tariff

d) Availability

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Q. 84 , What is a threat for BSNL according to the SWOT analysis for EB?

a) No. of Telecom Service provider

b) Quick decision on tariff

c) Top & First priority for rectification of fault of Leased Lines

d) Customer Care Management

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Q. 85 , What is a customer expectation according to the SWOT analysis for EB?

a) 247365 support

b) Early feasibility report

c) Huge Optical Network

d) Quick after sales services

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